Frequently Asked Questions
Everything you need to know about upgrading your bathroom experience.
Will a Bio Bidet seat fit my existing toilet?
Most Bio Bidet models are designed to fit standard North American toilets. You will need to determine if your toilet bowl is 'Round' or 'Elongated' before purchasing to ensure a perfect fit.
Do I need a plumber to install my bidet?
No, Bio Bidet products are designed for DIY installation. Most units can be installed in under 30 minutes using standard tools and the included hardware kit.
What is your return policy for hygiene products?
Due to the personal nature of our products, we can only accept returns on items that are unopened and in their original packaging within 30 days of purchase.
Does my bidet require an electrical outlet?
Electronic models with features like seat warming and warm air dryers require a standard GFCI outlet. Non-electric attachment models operate solely on water pressure and do not require power.
How long does shipping take for Bemis Bio Bidet orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
Is there a warranty on Bio Bidet products?
Yes, all Bemis Bio Bidet products come with a manufacturer's warranty ranging from one to three years, covering parts and labor for any manufacturing defects.